Queens Auto Body Shop · Est. 1973
Auto Body Shop & Collision Repairin Queens, NY
Premium factory-match paint, frame, dent & Tesla/EV repair for all 5 boroughs + Nassau — family-run since 1973.
Free Pickup & Delivery. We come to you — pick up your car, repair it in our shop, and drop it back at your door. No rides to arrange, no waiting around. Serving all 5 boroughs + Nassau.
Top-tier materials and factory-match finishes.
I-CAR-trained technicians. Flawless results.
Every repair guaranteed for as long as you own the car.
Full-Service Auto Body Repair in Queens & NYC
From minor dings to major structural damage.
Factory color matching for a flawless finish.
Computerized frame rack for precise alignment.
Seamless repairs that look factory-new.
Direct billing with every major carrier.
Manufacturer-Certified Auto Body Shop in Queens, NY
We bill your carrier directly and handle the paperwork for you.
Auto Body Shop Services in Queens & NYC
D. MacArthur Auto Body provides nine body shop disciplines under one roof on Springfield Boulevard — collision repair, full-spectrum auto body work, factory-match paint, paintless dent repair, bumper repair, frame and unibody straightening, insurance claim handling, Tesla and EV bodywork, and hail damage PDR. Every job comes with a written estimate and a lifetime workmanship warranty.
Collision Repair
Full-service collision repair from minor fender benders to major structural damage.
Auto Body Repair
Umbrella body shop services — bodywork, panel replacement, restoration to factory spec.
Auto Paint Shop
Factory-matched paint, full repaints, color-matched touch-ups, ceramic coating.
Dent Repair & PDR
Paintless dent removal for door dings, hail damage, and creases without repainting.
Bumper Repair
Plastic bumper restoration, bumper cover replacement, scratch and scuff repair.
Frame & Unibody Repair
Computerized frame measurement and straightening, unibody pulls to factory spec.
Insurance Claim Help
Direct billing with every major NY insurance carrier — we handle the adjuster for you.
Tesla & EV Body Shop
Tesla, Rivian, and EV-specific bodywork — aluminum repair, high-voltage protocols.
Hail Damage Repair
Full-vehicle PDR for hail damage — insurance-billed, no paint required.
Send a few photos and we'll get you a written estimate, no obligation.
Collision Repair in Queens, NY
From a tapped bumper to a car that's been folded in an intersection, collision repair is what we've done on Springfield Boulevard since 1973 — measured, documented, and returned to factory condition.
Fender-benders to structural rebuilds
Every collision job follows the same path: an itemized written estimate, teardown to expose hidden damage, computerized frame measurement, panel repair and factory-match paint, then a full quality check before you get the keys. Small jobs turn around in days; major structural work takes longer and we give you an honest timeline up front.
Your insurance handled for you
We bill every major New York carrier directly, document supplements when teardown reveals more damage, and deal with your adjuster so you don't have to. You pay your deductible — nothing more.
Free estimate, free pickup & delivery — we come to you.
Full-Service Auto Body Repair in Queens, NY
Auto body repair is the umbrella over everything we do — panels, rust, alignment, and finish — bringing a damaged car back to the way it left the factory.
Panel repair, replacement & rust
We repair or replace dented, creased, and rusted panels, cut out and rebuild corroded metal, and refinish the area so it disappears into the rest of the car. Doors, fenders, quarter panels, hoods, trunks — domestic, import, and luxury.
Restored to factory spec
Gaps, alignment, and finish are checked against the manufacturer's specifications, not eyeballed. Every repair is backed by a lifetime workmanship warranty for as long as you own the vehicle.
Family-operated on Springfield Blvd since 1973 — all 5 boroughs + Nassau.
Auto Paint Shop & Factory-Match Refinishing in Queens
A repair is only as good as its paint. Ours is matched by instrument, sprayed in a downdraft booth, and blended so there's no seam where the new finish meets the old.
Spectrophotometer color matching
We read your car's exact color and factory variant with a spectrophotometer, mix the paint in-house, and blend it into the surrounding panels. Applied in a downdraft booth and heat-cured for a factory-grade finish that holds up.
Full repaints & custom work
Beyond collision refinishing, we handle full-vehicle repaints, color changes, and custom finishes — all backed by our lifetime paint warranty against fading, peeling, and workmanship defects.
Send a few photos and we'll get you a written estimate, no obligation.
Paintless Dent Repair (PDR) in Queens
When the paint is unbroken, we can often push a dent out from behind the panel and leave your factory finish completely intact — no filler, no repaint, and a fraction of the cost.
Door dings, creases & hail
PDR is ideal for shopping-cart dings, door dents, minor creases, and hail damage. Because the original paint is never touched, your factory finish and its warranty stay intact and the repair is usually same-day.
When PDR isn't the answer
If the paint is cracked or the metal is stretched too far, we'll tell you straight and quote conventional repair with filler and refinishing instead. You always get the honest, cost-effective option first.
No rides to arrange, no waiting around. Talk to us today.
Bumper Repair & Replacement in Queens, NY
Most bumper damage doesn't need a whole new bumper. We repair cracks, tears, scuffs, and scrapes on plastic covers for far less than replacement — and replace them properly when it's the safer call.
Repair or replace — the honest call
Plastic bumper covers can often be welded, filled, and refinished to look factory-new. When the damage compromises the bumper's structure or the sensors behind it, we replace it and tell you exactly why.
Sensors, finish & paint match
Modern bumpers carry parking sensors and cameras. We recalibrate what's behind the bumper and match the paint with our spectrophotometer so the repair blends seamlessly into the rest of the car.
Free estimate, free pickup & delivery — we come to you.
Frame & Unibody Straightening in Queens
After a serious hit, what you can't see matters most. We measure and straighten frames and unibodies back to the manufacturer's blueprint so the car is safe, not just straight-looking.
Computerized frame measurement
Structural damage is measured on a computerized frame rack against factory specifications. We pull and re-measure until every reference point is back within tolerance, and hand you before-and-after printouts to prove it.
Safe, roadworthy structural repair
A frame that's off throws alignment, tire wear, and crash protection. We don't release a vehicle whose structure isn't back to spec and whose safety systems haven't been recalibrated and road-tested.
Family-operated on Springfield Blvd since 1973 — all 5 boroughs + Nassau.
Insurance Claim Help & Direct Billing in NYC
An accident is stressful enough. We take the claim off your plate — dealing with the adjuster, documenting the damage, and billing your carrier directly.
It's your choice of shop — and we handle the rest
Under New York Insurance Law §2610, you have the right to choose any licensed body shop; your insurer cannot require theirs. We work with GEICO, Allstate, State Farm, Progressive, USAA and every other major NY carrier, and we make the calls so you don't have to.
Supplements & no surprise bills
When teardown reveals damage the first estimate missed, we document it and submit a supplement directly to your adjuster — usually approved within days. You never pay the difference on covered repairs.
We bill your carrier directly and handle the paperwork for you.
Tesla & EV Body Shop in Queens
Electric vehicles aren't repaired like gas cars. We follow manufacturer protocols for high-voltage safety, aluminum structure, and the sensors that make an EV drive itself.
High-voltage & aluminum protocols
We de-energize and isolate high-voltage systems before structural work, and repair Tesla, Rivian, and other EV aluminum panels with dedicated MIG/TIG welding kept separate from steel to prevent corrosion. Bonded-aluminum chassis work is done to spec.
ADAS recalibration built in
Cameras, radar, and driver-assist systems have to be recalibrated after bodywork or they misread the road. We recalibrate ADAS in-house to the manufacturer's procedure so your EV's safety features work exactly as they did before.
Send a few photos and we'll get you a written estimate, no obligation.
Hail Damage Repair in Queens, NY
A hailstorm can dimple an entire roof, hood, and trunk in minutes. Most of it comes out with paintless dent repair — keeping your factory paint and usually covered by your comprehensive policy.
Full-vehicle paintless dent repair
We work the dents out from behind each panel so the original paint is never disturbed. It's faster and cleaner than filler-and-repaint, and it preserves your car's factory finish and value.
Insurance-billed, deductible only
Hail is almost always a comprehensive-coverage claim. We document the damage, bill your carrier directly, and handle the adjuster — so your out-of-pocket is usually just the deductible, if that.
No rides to arrange, no waiting around. Talk to us today.
Auto Body Shop Serving Queens, NYC & Nassau County
Our Springfield Boulevard shop sits at the spine of Queens — minutes from JFK, the Belt Parkway, the Cross Island, and the Nassau line. We serve drivers across all five NYC boroughs (Queens, Manhattan, Brooklyn, the Bronx, Staten Island) plus Nassau County on Long Island. Proximity advantage runs deepest in southeast Queens and the Nassau border belt — Springfield Gardens, Laurelton, Rosedale, Elmont, Valley Stream, and Floral Park.
Queens
HQ borough — strongest proximity advantage. Build first.
Nassau County
Geographic edge — minutes from Queens-Nassau border at Springfield Blvd.
Brooklyn
Organic rank target — map-pack weak from Queens HQ.
Manhattan
Organic rank target — hardest map-pack market.
Bronx
Organic rank target — Cross Island access.
Staten Island
Organic rank target.
Family-operated on Springfield Blvd since 1973 — all 5 boroughs + Nassau.
Auto Body & Collision Repair in Queens, NY
Our shop sits at 136-31 Springfield Boulevard in the heart of southeast Queens — the closest you can get to a full-service collision and paint shop for drivers across the borough.
Collision, paint & dent repair across Queens
We repair cars from Springfield Gardens, Laurelton, Rosedale, Cambria Heights, St. Albans, Queens Village, Jamaica and Hollis every week. Whether it's a rear-end on the Belt Parkway near the Cross Island interchange, a bumper scrape in a lot off Merrick Boulevard, or hail and tree-limb damage on a quiet Laurelton block, we handle collision repair, factory-match paint, PDR, frame work and insurance billing under one roof. Minutes from JFK, Hillside Avenue and Sunrise Highway, we're built for Queens traffic.
Free pickup & drop-off anywhere in Queens
You don't have to leave work or arrange a ride. We pick your car up anywhere in Queens, repair it in our shop, and drop it back at your home or office when it's done. If the car isn't drivable, call (718) 723-6163 and we'll help arrange a tow to Springfield Boulevard.
Free estimate, free pickup & delivery — we come to you.
Collision Repair & Auto Body for Brooklyn Drivers
A straight shot down the Belt Parkway from Springfield Boulevard, our Queens shop is a practical choice for Brooklyn drivers who want manufacturer-grade repairs without the borough markup.
Bodywork for East New York to Bay Ridge
We take in cars from East New York, Canarsie, Flatbush, Brownsville, Bed-Stuy and Bay Ridge. A sideswipe merging onto the Belt Parkway, a parking scrape on Flatbush Avenue, a fender-bender at Atlantic and Utica — the everyday Brooklyn damage gets the same spectrophotometer paint match, downdraft-booth finish and lifetime workmanship warranty as anything else in our shop.
We pick up in Brooklyn so you skip the drive
Rather than fight Belt Parkway traffic twice, let us come to you. We collect your car from anywhere in Brooklyn, keep you updated through the repair, and return it to your door — with direct insurance billing so you only handle the deductible.
Send a few photos and we'll get you a written estimate, no obligation.
Manhattan Collision Repair — We Come to You
Manhattan drivers rarely want to hand their car to the nearest garage. We give you a real body shop with room, equipment and certifications — and we handle the pickup so distance never becomes the reason.
Repairs for uptown to the Financial District
From Harlem and the Upper East and West Sides down through Midtown to the Financial District, we repair the damage city driving causes: bumper taps from stop-and-go traffic on the FDR Drive, door dings in parking garages, a taxi sideswipe on Broadway, and clipped mirrors on Canal Street. Every job gets an itemized written estimate before we start.
Free pickup & delivery into Manhattan
No garage juggling and no driving out to Queens. We pick your car up in Manhattan, repair it to factory condition, and deliver it back to your building — coordinating with your insurer directly so the whole process stays off your plate.
We bill your carrier directly and handle the paperwork for you.
Auto Body & Collision Repair for the Bronx
The Bronx is an easy run for us over the Whitestone and Throgs Neck bridges and the Cross Island Parkway. We take in Bronx vehicles daily for everything from cosmetic paintwork to full structural rebuilds.
From Fordham to Pelham Bay
We serve drivers across Fordham, Riverdale, Pelham Bay, Morris Park and the South Bronx. A merge collision on the Cross Bronx Expressway, a rear-end in Bruckner Boulevard traffic, a parking scrape on Fordham Road — we straighten frames on a computerized rack, blend paint so the repair disappears, and recalibrate the cameras and sensors modern cars depend on.
We collect and return Bronx cars
Skip the trip across the bridges. We pick up in the Bronx, repair your car in our Queens shop, and bring it back when it's ready — with a lifetime warranty on the workmanship and direct billing to every major New York carrier.
Family-operated on Springfield Blvd since 1973 — all 5 boroughs + Nassau.
Collision Repair Serving Staten Island
Staten Island is the longest haul of our service area, which is exactly why our free pickup and delivery matters most here — you get certified collision work without giving up a full day to drop-off and pickup.
Bodywork from the North Shore to Tottenville
We repair vehicles from across Staten Island — a fender-bender on the Staten Island Expressway, parking-lot dings at the Staten Island Mall on Richmond Avenue, a bumper scrape on Hylan Boulevard, or hail damage on a Todt Hill driveway. Aluminum panels, EV and Tesla bodywork, frame straightening and full repaints are all handled in-house.
Door-to-door pickup for Staten Island
There's no reason the distance should cost you. We pick your car up on Staten Island, do the work in our shop, and deliver it back to your driveway — the whole repair handled without you crossing a bridge.
No rides to arrange, no waiting around. Talk to us today.
Auto Body Shop Serving Nassau County
Our Springfield Boulevard shop is minutes from the Queens–Nassau line, which gives Nassau drivers the shortest distance to a fully certified collision and paint shop — often closer than the options inside the county.
Collision & paint work across western Nassau
We're the natural choice for Elmont, Valley Stream, Franklin Square, Floral Park, Garden City, Hempstead and Mineola. A rear-end on Sunrise Highway, a parking scrape at Roosevelt Field or Green Acres Mall, a bumper hit on Hempstead Turnpike or Jericho Turnpike — we handle it with factory-match paint, computerized frame work and a lifetime workmanship warranty.
Free pickup & delivery across Nassau
Being right on the border means fast, free pickup and drop-off for Nassau drivers. We collect your car, repair it in Queens, and return it to your door — billing your carrier directly so you only pay your deductible. Call (718) 723-6163 to set it up.
Free estimate, free pickup & delivery — we come to you.
How Does the Collision Repair Process Work?
Every collision repair follows the same five-step process at our Queens shop — written estimate, insurance coordination, full damage audit after teardown, structural and cosmetic repair, then quality inspection before delivery. The process is the same whether the job is a $1,200 bumper repaint or a $20,000 structural rebuild.
- 01
Written Estimate
Walk-in or photo estimate. Itemized, in writing, no obligation. We tell you exactly what's being done and what it costs before you sign anything.
- 02
Insurance Coordination
We work directly with your adjuster from GEICO, Allstate, State Farm, Progressive, or any major NY carrier. You don't argue with anyone — we handle the call.
- 03
Damage Audit
Teardown reveals hidden damage that surface inspection misses. We document it, photograph it, and submit a supplement to your carrier — typically approved within days.
- 04
Frame & Structural
Computerized frame measurement against the manufacturer's blueprint. If pulling is needed, it's done on a frame rack with before-and-after measurement printouts.
- 05
Panel Repair & Paint
Factory-matched paint via spectrophotometer, applied in a downdraft booth, heat-cured. Single-panel blends or full-vehicle repaints — same standard either way.
- 06
QC & Delivery
Every system tested — body alignment, paint match under multiple light sources, ADAS recalibration if equipped, road test. You get the keys back to a car that drives like the accident never happened.
Free estimate, free pickup & delivery — we come to you.
Insurance-Approved Auto Body Shop for Every NYC Carrier
D. MacArthur Auto Body bills every major insurance carrier operating in New York. We communicate with your adjuster, document supplements, and bill your carrier direct so you pay only your deductible. Under New York Insurance Law §2610, you have the right to choose any licensed body shop — your insurer must honor that choice.
Have a carrier not listed here? We work with local and specialty carriers too — if you have an active policy in New York, we can work with it. Call (718) 723-6163and we'll confirm before any work starts.
We bill your carrier directly and handle the paperwork for you.
Why We're a Top-Rated Auto Body Shop in Queens
D. MacArthur Auto Body has been on Springfield Boulevard since 1973 — same family, same shop, same crew. No franchise quotas, no rotating staff, no upselling. More than fifty years of bodywork for Queens drivers means we know which insurance adjusters move fast, which parts suppliers actually deliver, and what a fair repair timeline looks like.
Our equipment matches the work — computerized frame measurement for structural accuracy, spectrophotometer color matching for paint that disappears at the seam, a downdraft booth for factory-grade finish, and Tesla/EV-specific protocols for aluminum and high-voltage systems. We carry a 4.8-star Google rating across 29 reviews.
Read the full storyNo rides to arrange, no waiting around. Talk to us today.
Tesla, BMW & All-Makes Auto Body Shop in Queens
From Tesla and luxury European makes to Honda and Toyota daily drivers, we repair every make on the road in NYC. Aluminum welding for BMW and Audi, OEM paint codes for Mercedes and Porsche, EV-specific protocols for Tesla and Rivian — the equipment and training to handle every body in our shop.
Tesla
Aluminum panels, high-voltage protocols, ADAS recalibration
BMW
Aluminum and steel body, OEM paint match
Mercedes-Benz
Factory paint code, panel restoration, structural welds
Audi
Aluminum-intensive bodies (A8, e-tron), OEM parts
Porsche
High-end paint, body alignment, color match
Lexus, Acura, Infiniti
Luxury Asian — factory-spec finish
Honda, Toyota, Nissan
Mainstream Asian — high-volume daily repair
Ford, Chevy, Jeep, Ram
Domestic — full body, frame, paint
Range Rover, Volvo, VW
European — proper aluminum welding and color match
Free estimate, free pickup & delivery — we come to you.
Recent Collision Repair Jobs Across Queens & Nassau
Recent jobs across the catchment — sanitized to protect customer identity but representative of the real work coming through 136-31 Springfield Blvd every week.
Front-end damage from a Belt Parkway rear-end collision on a 2022 Honda Accord. Bumper cover, hood, fender, and radiator support replaced with OEM parts. Allstate claim, $4,800 repair, completed in 9 working days.
Tesla Model Y from Bayside in for aluminum quarter panel work and ADAS recalibration after a parking-lot side-swipe at Bay Terrace shopping center. GEICO claim, factory aluminum welds, Autopilot camera recalibrated in-house.
Full-vehicle paintless dent repair on a Toyota RAV4 from Elmont after a spring hail storm — entire roof, hood, and trunk. Progressive comprehensive claim, deductible waived, completed in 6 working days. Factory paint preserved.
Honda Civic from Jamaica brought in after a moderate front-end collision. Computerized frame measurement showed 8mm structural pull on the right front rail. Pulled to factory spec, panels repaired, full color-matched repaint of the affected area.
Color-matched full repaint on a 12-year-old Mercedes E-Class from Forest Hills — owner restoring before resale. Spectrophotometer color match, multi-coat clearcoat, color-sand and machine polish. Cash job, 9 working days.
Insurance estimate from a carrier came in $3,200 below realistic repair cost on a Nissan Altima with hidden frame damage. We documented teardown, submitted a supplement with photos and measurements, and got the full amount approved.
Family-operated on Springfield Blvd since 1973 — all 5 boroughs + Nassau.
Auto Body & Collision Repair FAQ — Cost, Insurance & Timelines
The forty questions Queens and Nassau drivers ask us most — covering cost, timelines, insurance and deductibles, OEM parts, paint matching, frame and structural work, EVs, warranties, and the specific things that come up on every collision repair.
How much does collision repair cost in NYC?
Collision repair pricing in NYC depends on the damage. Minor bumper or panel work typically runs $800–$2,500. Mid-sized collision repair with paint and parts runs $2,500–$8,000. Major structural repair with frame work, multiple panels, and supplemental damage commonly runs $8,000–$20,000+. We give a written, itemized estimate before any work begins.
How long does collision repair take at D. MacArthur Auto Body?
Small bumper jobs typically turn around in 2–3 days. Mid-sized collision repair runs 1–2 weeks. Major structural and frame repair varies based on parts availability — usually 2–4 weeks. We give you an honest timeline up front and update you when parts arrive.
Do I have to use the body shop my insurance recommends?
No. Under New York Insurance Law §2610, you have the right to choose any licensed body shop. Your insurer cannot require you to use any specific shop, regardless of what they say on the phone. D. MacArthur Auto Body works with every major NY carrier.
What is paintless dent repair (PDR) and when does it work?
PDR uses specialized tools to push and massage dents out from behind the panel without sanding, filler, or repainting. It works for door dings, shopping-cart dents, hail damage, and minor creases where the paint is unbroken. Done correctly, the original factory paint stays intact and your vehicle's warranty is preserved.
Will I get a rental car during my body shop repair?
If your insurance policy includes rental coverage, your carrier will arrange a rental directly — most policies cover up to $30–$50/day for 14–30 days. We coordinate with your carrier and the rental provider so you don't have to manage it.
Do you repair Tesla and EV vehicles in Queens?
Yes. D. MacArthur Auto Body handles Tesla, Rivian, and other EV bodywork — including aluminum panel repair, high-voltage system de-energization, ADAS recalibration, and structural work on Tesla's bonded-aluminum chassis. We follow manufacturer protocols for safe battery isolation before any structural work.
How much does it cost to fix a dent?
PDR for a single door ding typically runs $75–$200. Multiple dents on one panel run $200–$500. Hail damage across an entire vehicle is usually covered by comprehensive insurance and billed directly. Traditional dent repair with body filler and paint runs $300–$1,200 depending on panel size and color complexity.
What insurance carriers do you work with in NYC and Nassau?
Every major insurer operating in New York — GEICO, Allstate, State Farm, Progressive, Liberty Mutual, USAA, Nationwide, Travelers, Farmers, MetLife, Esurance, AAA — plus local and specialty carriers. We bill direct, so you pay only your deductible.
OEM vs aftermarket parts — which do you use?
We push for OEM parts on safety-critical components (airbags, sensors, structural panels) and when warranty preservation matters. Aftermarket and recycled parts can be appropriate for cosmetic work where they meet manufacturer fit and finish. We always tell you which is being used and why.
Do you offer a warranty on body shop work?
Yes. All workmanship at D. MacArthur Auto Body carries a lifetime warranty against paint failure, peeling, and repair workmanship defects for as long as you own the vehicle. We've been honoring that warranty since 1973.
Can I get a free estimate before filing an insurance claim?
Yes — walk-in or send photos for a free written estimate with no obligation. Many customers use our estimate to decide whether to file a claim or pay out of pocket. Call (718) 723-6163 to schedule or just stop by 136-31 Springfield Blvd.
What happens if my insurance estimate is too low?
Initial insurance estimates are often based on visible damage only. Once we tear down the damaged area, hidden damage becomes visible and we document it for a supplement. We submit supplements directly to your adjuster — typically approved within days. You never pay the difference.
Do I have to pay my deductible?
Yes — your deductible is your share of the repair, and it's due when you pick up the car. We bill the rest directly to your carrier. If the other driver was at fault and their insurer is paying the claim, there's usually no deductible for you at all.
How do you make sure a frame or structural repair is safe?
Structural damage is measured on a computerized frame rack against the manufacturer's factory blueprint. We pull and re-measure until every point is back within spec, and we give you before-and-after measurement printouts. We don't release a car whose structure isn't back to factory tolerance.
How do you match my car's paint color?
We read the exact color off your vehicle with a spectrophotometer — that captures the precise shade and any factory variant — then mix the paint in-house, apply it in a downdraft booth, and blend it into the adjacent panels so there's no visible seam.
Will I be able to tell the car was repaired?
Done right, no. Paint is blended into surrounding panels and heat-cured, and we inspect the match under multiple light sources before delivery. A proper collision repair should be invisible — that's the standard we've held since 1973.
What if my insurance says my car is a total loss?
An insurer typically declares a total loss when repair costs approach the car's value. If you disagree, our detailed repair estimate can support a dispute, and in some cases you can keep the vehicle and have it repaired. We'll walk you through the options honestly before you decide.
Can I claim diminished value after an accident?
In New York you can generally pursue a diminished-value claim against the at-fault driver's insurer — the idea that a repaired car is worth less than one that was never hit. We provide full repair documentation to support that claim.
My car isn't drivable — can you get it to your shop?
Call us at (718) 723-6163 and we'll help arrange a tow to 136-31 Springfield Blvd. If your car is drivable, we also offer free pickup so you never have to coordinate the logistics yourself.
Do you work on all makes and models?
Yes — domestic, import, luxury, and EV. We're manufacturer-certified for several brands and equipped for everything from a daily commuter to an aluminum-body truck or a Tesla.
Do you repair bumpers or replace them?
Whichever is safer and more cost-effective. Many plastic bumper cracks, scuffs, and tears can be repaired for far less than a replacement. If the damage compromises sensors or structure, we replace it and tell you exactly why.
How much does it cost to fix scratches and scuffs?
Light scratches in the clear coat often buff out for $150–$400. Deeper scratches that reach primer or metal need the panel repainted, usually $400–$900 depending on panel size and color. We'll tell you which category yours falls in when we see it.
Do you recalibrate cameras and sensors after a repair?
Yes. Modern cars use cameras and radar for lane-keeping, automatic braking, and blind-spot alerts. After bodywork we recalibrate those ADAS systems in-house to the manufacturer's spec, so your safety features work exactly as they did before the accident.
Can you repair aluminum-body vehicles like the Ford F-150?
Yes. We have dedicated aluminum MIG/TIG welding and keep aluminum work isolated from steel to prevent cross-contamination and corrosion — the manufacturer-required process for aluminum-body vehicles.
Do you fix hail damage?
Yes. Most hail dents are handled with paintless dent repair, which keeps your factory paint intact. Hail damage is usually covered under your comprehensive coverage, and we bill your carrier directly.
Do you do engine or mechanical repairs?
We're a collision and auto body shop — bodywork, paint, frame, and structural repair. For engine, transmission, or general mechanical work, we'll point you to a trusted mechanic. Anything accident-related that touches the body, structure, or safety systems, we handle.
Can you fix rust on my car?
Yes. We cut out rusted metal, replace it with new panel, treat the area, and repaint. First we assess whether the rust is cosmetic or has reached structural metal, then give you an honest recommendation and estimate.
How much does a full repaint cost?
A quality full repaint generally runs $3,500–$8,000+, depending on the color, the amount of prep and bodywork needed, and the finish. Custom colors and multi-stage finishes cost more. We give you a written estimate before starting.
How do I start the repair process with you?
Call (718) 723-6163 or send photos of the damage. We give you a written estimate, coordinate the claim with your insurer, and schedule drop-off — or free pickup if that's easier. From there we keep you updated until the car is back to you.
What do you need from me to give an estimate?
Clear photos of the damage from a few angles, your vehicle's year/make/model, and — if you're filing a claim — your insurance and claim number. That's enough for a written estimate; we confirm the details in person before any work begins.
Do you pick up and drop off my car?
Yes — free pickup and delivery across all five boroughs and Nassau County. We come to you, take the car to our shop, repair it, and bring it back to your door. No rides to arrange and no waiting around.
Can I pay out of pocket without going through insurance?
Absolutely. Many customers pay out of pocket for smaller jobs to avoid a claim. We give you a written estimate up front and, where it makes sense, can phase non-safety work so it fits your budget.
How do you make sure the repair is done right before I get it back?
Every car goes through a final quality check: panel and body alignment, paint match under multiple light sources, ADAS recalibration where equipped, and a road test. We don't hand back the keys until it's right.
Will my car be safe to drive after the repair?
Yes. Structural repairs are measured back to manufacturer spec, safety systems are recalibrated, and everything is road-tested before delivery. We don't release a car we wouldn't put our own family in.
Can my car stay at your shop while the claim is sorted out?
Yes. We can hold your vehicle securely while estimates, approvals, and supplements are worked out with your insurer, so it's ready to go the moment the claim clears.
What does I-CAR Gold Class certified mean?
I-CAR Gold Class is the collision-repair industry's top training standard — fewer than one in ten shops hold it. It means our technicians are trained on current repair procedures for today's vehicles, including high-strength steel, aluminum, and EV systems.
Do you guarantee the paint will match?
Yes. Spectrophotometer color matching plus panel blending, backed by our lifetime paint warranty against fading, peeling, and workmanship defects for as long as you own the car.
What if the parts my car needs are on backorder?
We tell you up front if a part is hard to source, order OEM parts as soon as the claim is approved to shorten the wait, and keep your car drivable in the meantime whenever it's safe to do so.
Can I get an estimate from photos without coming in?
Yes. Text or email clear photos of the damage and we'll send you a written estimate. We confirm the final details in person before any work starts, so there are no surprises.
How long has D. MacArthur Auto Body been in business?
Since 1973 — over fifty years on Springfield Boulevard in Queens. Same family, same shop, same crew. That's five decades of collision and paint work for Queens and Nassau drivers.
Bring your car to our Queens body shop.
Walk-ins welcome at 136-31 Springfield Blvd. Call ahead and we'll have your estimate ready when you arrive — or use free pickup & delivery and we'll come to you.